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PURPOSE

The Email Retention Policy is intended to help employees determine what information sent or received by

email should be retained and for how long. The information covered in these guidelines includes, but is not limited to, information that is either stored or shared via electronic mail or instant messaging technologies. All employees should familiarize themselves with the email retention topic areas that follow this introduction. Questions about the proper classification of a specific piece of information should be addressed to your manager. Questions about these guidelines should be addressed to Information Services.

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SCOPE

This email retention policy is secondary to º£½Ç³Ô¹Ï's compliance with the Freedom of Information Act and the Oklahoma Archives and Records Commission rules and regulations. Any email that contains information in the scope of daily activities should be treated in that manner. All º£½Ç³Ô¹Ï email information is categorized into four main classifications with retention guidelines:

• Administrative Correspondence (3 years)
• Fiscal Correspondence (1 year after all audits have been completedÌý (generally 3 years))
• General Correspondence (1 year)
• Ephemeral Correspondence (Retain until read, destroy)

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This policy covers the following campus personnel:

• President
• Vice Presidents
• Deans
• Controller
• Financial Aid Full Time Personel
• Registrar

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POLICY

A. Administrative Correspondence

º£½Ç³Ô¹Ï Administrative Correspondence includes, though is not limited to clarification of established company policy, including holidays, time card information, dress code, work place behavior and any legal issues such as intellectual property violations. All Incoming email to designated college officials will be transferred to a permanent storage medium and then backup tapes will be made and sent the off site storage location weekly.ÌýÌý All email with the information sensitivity label Management Only or Administration only shall be treated as Administrative Correspondence. To ensure Administrative Correspondence is retained, a mailbox archive@wosc.edu has been created, if you copy (cc) this address when you send email, retention will be administered by the IT Department.

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B. Fiscal Correspondence

º£½Ç³Ô¹Ï Fiscal Correspondence is all information related to revenue and expense for the

company. All Incoming email to designated college officials will be transferred to a permanent storage medium and then backup tapes will be made and sent the off site storage location weekly.Ìý ÌýTo ensure Fiscal Correspondence is retained, a mailbox archive@wosc.edu has been created, if you copy (cc) this address when you send email, retention will be administered by the IT Department.

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C. General Correspondence

º£½Ç³Ô¹Ï General Correspondence covers information that relates to customer interaction

and the operational decisions of the business. The individual employee is responsible for email retention of

General Correspondence.

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D. Ephemeral Correspondence

º£½Ç³Ô¹Ï Ephemeral Correspondence is by far the largest category and includes personal

email, requests for recommendations or review, email related to product development, updates and status

reports.

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E. Instant Messenger Correspondence

º£½Ç³Ô¹Ï Instant Messenger General Correspondence may be saved with logging function of

Instant Messenger, or copied into a file and saved. Instant Messenger conversations that are Administrative

or Fiscal in nature should be copied into an email message and sent to the appropriate email retention

address.

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F. Encrypted Communications

º£½Ç³Ô¹Ï encrypted communications should be stored in a manner consistent with

º£½Ç³Ô¹Ï Information Sensitivity Policy, but in general, information should be stored in a

decrypted format.

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G. Recovering Deleted Email via Backup Media

º£½Ç³Ô¹Ï maintains backup tapes from the email server and once a quarter a set of tapes is

taken out of the rotation and they are moved offsite. No effort will be made to remove email from the

offsite backup tapes.

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ENFORCEMENT

Any employee found to have violated this policy may be subject to disciplinary action, up to and including

termination of employment.

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DEFINITIONS

Terms and Definitions

Approved Electronic Mail

Includes all mail systems supported by the IT Support Team.

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Approved Encrypted email and files

Techniques include the use of DES and PGP. DES encryption is available via many different public domain

packages on all platforms. PGP use within º£½Ç³Ô¹Ï is done via a license. Please contact the

appropriate support organization if you require a license.

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Approved Instant Messenger

The Jabber Secure IM Client is the only IM that is approved for use on º£½Ç³Ô¹Ï computers.

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Individual Access Controls

Individual Access Controls are methods of electronically protecting files from being accessed by people

other than those specifically designated by the owner. On UNIX/LINUX machines, this is accomplished by careful

use of the chmod command (use man chmod to find out more about it). On Mac's and PC's, this includes

using passwords on screensavers, such as Disklock.

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Insecure Internet Links

Insecure Internet Links are all network links that originate from a locale or travel over lines that are not

totally under the control of <Company Name>.

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Encryption

Secure º£½Ç³Ô¹Ï Sensitive information in accordance with the Acceptable Encryption Policy.

International issues regarding encryption are complex. Follow corporate guidelines on export controls on

cryptography, and consult your manager and/or corporate legal services for further guidance.

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REVISION HISTORY

Not applicable