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Western expects students to adhere to the college policies and deadlines (see Academic Calendar) for dropping and withdrawing from courses and relating to a refund of tuition and fees. Western's drop, withdrawal, and refund policies can be found in full in the College Catalog.

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However, we recognize that there may be rare exceptions in which an exception is warranted. This exception can be requested through submitting an Enrollment Appeal to the Student Affairs office. An Enrollment Appeal petition is a request for a late or retroactive withdrawal and/or a refund of tuition and fees. Refunds may only be granted for courses in which a student has officially withdrawn. No refunds are given for courses that have been graded.

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Deadline: The deadline for appeal is one year from the beginning of the semester of enrollment.

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This appeal process may be used by students who have experienced one of the following or similar circumstances:

• An emergency or extraordinary circumstance that caused you to miss the drop/refund deadline.
• On a one-time basis, for a student who enrolled, did not attend/participate in any of their courses for the given term, and failed to withdraw.
• An error made on the part of the institution (e.g. a withdrawal form was submitted, but not processed).
• Other hardship or extraordinary circumstance beyond the students control that may have arisen after the drop, withdrawal, and/or refund deadline (e.g. suffered a significant medical issue or injury).

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The following or similar are circumstances in which a refund of tuition and fees will NOT be considered:

• Misunderstanding of the deadline to drop or withdrawal
• Student told the instructor they wanted to drop/withdraw, but did not complete the Withdrawal form and process with the Admissions & Records office.
• Student waited to get the results of an exam/assignment before dropping/withdrawing.
• Student's grade has declined.
• Student does not need the course for his or her degree.

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Burden of Proof: The student is responsible for submitting documentation to support the appeal. Missing or incomplete documentation will result in a delay in reviewing your petition.

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Other Considerations:

• Students who receive Federal Title IV Financial Aid or other scholarships or financial assistance may be required to return funds to the institution if their appeal is approved. If you received any type of financial aid or scholarships, consult with the Office of Financial Aid before submitting an appeal to determine how it will affect your funding and if you will be required to return money back to Financial Aid.
• Room and Board charges are covered by the Student Housing Contract and not subject to this appeal process.
• The application for admission fee is not refundable.
• This process does not address objections to final grades received in a course. Grade disputes should be addressed through the Grade Appeal process.
• Submitting an appeal does not warrant automatic approval. Appeals will be reviewed by a committee and a response will be communicated to you within 2-4 weeks from submission if we have received all requested documentation.

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Appeals will be reviewed by an ad hoc committee under the Vice President for Student Affairs, or his or her designee, who will determine by majority vote whether or not to approve an appeal. The decision of the committee is final.

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Questions?

Office of Student Affairs
580-477-7925
studentaffairs@wosc.edu

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